Manage my property
We will market your property on this website as well as realestate.com.au, Facebook and Instagram. This will include photographs, a floor plan and a 360 tour where available to match the description. We will conduct the necessary number of private viewings of your property until it is rented, and we will update you on the status of your property on a regular basis.
To discuss the management of your property, email patrick@rubixrealty.com.au or book a chat with Pat.
Eight areas, each with a standard we put in writing
These are the commitments behind our guarantee below. Open any one to see exactly what we do.
Leasing your property
- All information and references provided by tenancy applicants will be verified by us.
- Unless you instruct otherwise, all potentially suitable tenancy applications will be referred to you for a decision.
Rent collection
- We monitor arrears on a daily basis.
- Zero tolerance rent arrears policy.
Rental funds
- All monies held in our Trust Account will be deposited into your nominated bank account on the last day of each month (unless it falls on a weekend or public holiday).
- We can deposit monies held in our Trust Account into your nominated bank account on the 15th day of each month (unless it falls on a weekend or public holiday) if requested.
- We can provide you with one-off rental payments if you require funds before end-of-month processing.
Repairs and maintenance
- We will attend to any "urgent" repair requests as per the Residential Tenancy Act.
- We will contact you prior to organising any "non-urgent" repair requests from the tenant.
- All reasonable steps will be taken to obtain the best pricing for your repairs and maintenance.
- We will attend to payment of all tax invoices received for repairs and maintenance unless directed otherwise by you.
Routine inspections
- We will conduct an initial inspection following the commencement of a new tenancy at approximately 6 to 8 weeks after the commencement of the new Tenancy Agreement and provide you with a written report.
- We will conduct routine inspections every 6 months and provide you with a written report.
Tenant vacating
On receipt of a tenant vacating notice we will:
- Confirm the details in writing to both you and the tenant.
- List the property on our website and put the agreed advertising plan into effect within 1 working day of instruction.
- Prepare all necessary vacating documentation.
- Arrange access for viewings by prospective tenants.
After the tenant vacates the property:
- Process the tenant's bond refund as soon as possible.
- If deductions from the rental bond are considered necessary, full details will be provided to both you and the tenant.
Property disbursements and end-of-month statements
- All agreed property disbursements will be paid on your behalf prior to the due date (subject to the availability of funds).
- We will provide you with an accurate annual income and expenditure statement within thirty (30) days of the end of the financial year, if you have elected this option.
Documentation and correspondence
- We will provide all documentation in clear and concise English.
- We will ensure that all documentation is accurate and complete.
If we do not meet any of these standards, and we are notified in writing and do not rectify the matter within two business days, we will provide you with 1 month free management fee.*
This guarantee does not apply when:
- We are requested to carry out non-standard duties.
- Matters are outside our control. For example, a natural disaster or accident.
*This refers to the management fee charged on the rent only; all other fees and charges are to remain as per the management agency agreement.
Also read our six-month service guarantee for new clients.
Three ways to start
Already managed elsewhere?
Get a free Property Health Check: a second opinion on rent, inspections and maintenance, with no obligation to switch.
Property Health CheckReady to rent it out?
A Rental Performance Appraisal with local rental evidence and rental-ready recommendations.
Rental appraisalStill deciding what to buy?
A Property Profile looks at rental potential, tenant appeal and risks before you commit.
Before you buy or buildWhatever stage you're at, start with a conversation.
No hard sell. Just a chat about your property, your plans and what makes sense from here.